Insights from The Lab
Take advantage of proven expertise to grow revenue. Increase productivity. And improve margin management.

How to reduce insurance operating costs with lean claims transformation: Cost of claims control strategy implementation
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Insurance transformation projects: How to reduce insurance loss ratio and claims leakage with lean claims implementation
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Insurance claims transformation: Successfully reducing insurance operating costs, claims leakage and claim severity
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Finance Transformation: Finance Process Improvement with Lean Implementation
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Cross Selling in Banks with Implementation of a Relationship Banker Strategy
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Relationship Banking Model Examples: How to Design the New Role
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Making the Transformation to a Relationship Banking Strategy: The Opportunity and Why it is Important
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How to Improve Finance Function Processes with Lean Finance and Accounting Transformation
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Lean Principles in Banking - Commercial Lending Operations Transformation Without New Technology
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How To Implement a Lean Supply Chain Transformation in Just Six Months
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Lean for Financial Services: An Enterprise-Wide Consumer Lending Transformation
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HR Transformation: How to Improve Human Resources Departments with Lean HR Process Improvement Initiatives
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Lean Contact Center Transformation: Reducing Cost Per Call by Improving Efficiency
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Retail Branch Transformation: a Lean Banking Implementation Case Study
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Retail Branch Transformation: a Lean Banking Implementation Case Study
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The Lab’s templates act as checklists to speed documentation of organizations, processes, and sub-processes. These enable comparison of KPIs, best practices, and automation opportunities. It’s a technique we call Structured Discovery™.

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