Knowledge Work Factory: The Book


Unlock Your Company’s True Potential by Eliminating Knowledge Work Waste That’s Hiding in Plain Sight

Everyone knows that factories cracked the code to work standardization 100 years ago. But why is knowledge work lagging behind? Despite massive advancements in computing power, it’s stalled in the infamous Productivity Paradox.

In The Knowledge Work Factory, you’ll learn how to apply industrial best practice to knowledge work. And it’s easier than you think:

  • You’ll see how factory-like bills of materials can turbocharge white-collar operations.
  • You’ll learn what your general ledger and a grocery store have in common.
  • You’ll find the use cases for robotics process automation (RPA) that are hiding in plain sight.

Best of all, The Knowledge Work Factory is a fast-paced, page-turning read, which makes it easy to learn The Lab’s patented Knowledge Work Standardization® methodology and put it to use immediately. Written by one of The Lab’s founders, it puts 30-plus years of experience in your hands, all in a single one-stop guide.

Knowledge Work Factory Book

“The Knowledge Work Factory was mandatory reading for my team, and we have re-thought our discovery of potential improvements. Another journey to be the best we can be is underway.”

“This book has become a staple in my business operations.”

“Honestly, a unique contribution to the field of white collar productivity.”

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