Ready to transform your business?

Let The Lab help you rapidly improve.

The Lab Consulting : Knowledge Work Factory
Take advantage of Our proven expertise and intellectual property assets to INcrease revenue, productivity, And margin.

Since 1993, The Lab has helped business leaders improve organizations with a process-first and standardization-centric approach.

Today, we combine our patented Knowledge Work Standardization® platform with the latest tech—to enable automation, AI, and data analytics—and deliver strategic transformation benefits for our clients. 

Capabilities

Build Best-in-Class Capabilities

The Lab combines deep industry expertise with the latest digital technologies to implement sustainable capabilities—and benefits—for clients. 

Our patented Knowledge Work Standardization® platform—including intellectual property assets developed through thousands of implementation projects—increases the speed, reliability, and value of client engagements.

Enhance your existing core-technology investment, improve your customer journeys, increase your margin.

Standardizing business processes, operations data, and customer journeys helps your business grow while reducing cost.

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30+

Years of large-scale business analysis, implementation, and transformation experience.

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200+

Client businesses in the Fortune 500.

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1,000+

Transformation projects completed.

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50 States

Clients with operations in every state in the USA.

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10 Provinces

Clients with operations in every province in Canada.

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2x – 5x

Guaranteed return on investment in year 1.

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10 – 30%

Increase in revenue productivity

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20% – 50%

Improvement in customer experience.

Industries

All Industries, All Sizes

The Lab has expertise and IP-assets in your industry. Since 1993, we’ve worked with clients from the Fortune 500 down.  

We serve executives on a mission. We help you realize your strategic vision and achieve your benefits case.  

All industries, all sizes

Our Clients

For more than thirty years, The Lab has worked with clients across a variety of industries—from the Fortune 500 to 100-employee organizations.

Allstate
Phillips 66
Bank of America Merrill Lynch
Campbell's
MetLife
RBC
Citizens Bank
CIBC
Wells Fargo
Nordstrom
New York LIfe
Walmart
PNC
Nationwide
Anthem
ING
Morgan Stanley
HSBC
Kaiser Permanente
SDGE
BBVA Compass
TD Bank
USAA
Prudential
Pfizer
St. Jude Medical
Merck
Humana
Bridgestone
Bristol-Myers Squibb

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