Process-first Business Transformation
Let The Lab help you rapidly improve.
![The Lab Consulting : Knowledge Work Factory](https://thelabconsulting.com/app/uploads/2023/11/knowledge-work-factory.png)
Take advantage of Our proven expertise and intellectual property assets to INcrease revenue, productivity, And margin.
Since 1993, The Lab has helped business leaders improve organizations with a process-first and standardization-centric approach.
Today, we combine our patented Knowledge Work Standardization® platform with the latest tech—to enable automation, AI, and data analytics—and deliver strategic transformation benefits for our clients.
Services
TRANSFORM YOUR BUSINESS, ON YOUR TERMS.
The Lab offers executives four engagement models to meet any need.
![The Lab Services](https://thelabconsulting.com/app/uploads/2024/01/2service-transform.png)
Transform your organization
![The Lab Services](https://thelabconsulting.com/app/uploads/2024/01/2service-solve.png)
Solve an urgent problem
![The Lab Services](https://thelabconsulting.com/app/uploads/2024/01/2service-accelerate.png)
Start with a 3-Pack
![The Lab Services](https://thelabconsulting.com/app/uploads/2024/05/2service-merger-2.png)
Maximize a merger or acquisition
Clients
Who We Work With
![C-Suite Executives](https://thelabconsulting.com/app/uploads/2024/01/2clients-csuite.png)
C-Suite Executives
The Lab delivers the rewards—and reduces the risks—of transformation. Every engagement includes compatibility checkpoints, early-out clauses, and our unique money-back guarantee.
![Technology & Innovation Leads](https://thelabconsulting.com/app/uploads/2024/01/2clients-innovation.png)
Technology & Innovation Leads
If you’re a CIO, CTO, CDO, with responsibility for digital programs, The Lab quickly turbocharges those efforts with standardized, proven, industry-specific automation, AI, and analytics use cases.
![Internal Improvement Teams](https://thelabconsulting.com/app/uploads/2024/01/2clients-improvement.png)
Internal Improvement Teams
The Lab supports and improves all levels of existing capability. From implementing a few bots to assisting with global-scale initiatives—we’ve done it all.
Capabilities
Build Best-in-Class Capabilities
The Lab combines deep industry expertise with the latest digital technologies to implement sustainable capabilities—and benefits—for clients.
Our patented Knowledge Work Standardization® platform—including intellectual property assets developed through thousands of implementation projects—increases the speed, reliability, and value of client engagements.
Enhance your existing core-technology investment, improve your customer journeys, increase your margin.
Standardizing business processes, operations data, and customer journeys helps your business grow while reducing cost.
![Icon of a calendar](https://thelabconsulting.com/app/uploads/2024/04/1.png)
30+
Years of large-scale business analysis, implementation, and transformation experience.
![Icon of a handshake](https://thelabconsulting.com/app/uploads/2024/04/2.png)
200+
Client businesses in the Fortune 500.
![Icon of a target with an arrow branching down into smaller items](https://thelabconsulting.com/app/uploads/2024/04/3.png)
1,000+
Transformation projects completed.
![Icon of the US flag](https://thelabconsulting.com/app/uploads/2024/04/4.png)
50 States
Clients with operations in every state in the USA.
![Icon a Canadian maple leaf flag](https://thelabconsulting.com/app/uploads/2024/04/5.png)
10 Provinces
Clients with operations in every province in Canada.
![Icon of a dollar sign inside a clock](https://thelabconsulting.com/app/uploads/2024/04/6.png)
2x – 5x
Guaranteed return on investment in year 1.
![Icon of a bar chart continuously increasing in height](https://thelabconsulting.com/app/uploads/2024/04/7.png)
10 – 30%
Increase in revenue productivity
![Icon of two people high-fiving](https://thelabconsulting.com/app/uploads/2024/04/8.png)
20% – 50%
Improvement in customer experience.
Industries
All Industries, All Sizes
The Lab has expertise and IP-assets in your industry. Since 1993, we’ve worked with clients from the Fortune 500 down.
We serve executives on a mission. We help you realize your strategic vision and achieve your benefits case.
![](https://thelabconsulting.com/app/uploads/2023/11/image-1.jpg)
All industries, all sizes
Our Clients
For more than thirty years, The Lab has worked with clients across a variety of industries—from the Fortune 500 to 100-employee organizations.
![Allstate](https://thelabconsulting.com/app/uploads/2023/11/logo-allstate-300x300.png)
![Phillips 66](https://thelabconsulting.com/app/uploads/2023/11/logo-phillips-666-300x300.png)
![Bank of America Merrill Lynch](https://thelabconsulting.com/app/uploads/2023/11/logo-bank-of-america-merrill-lynch-300x300.png)
![Campbell's](https://thelabconsulting.com/app/uploads/2023/11/logo-cambells-300x300.png)
![MetLife](https://thelabconsulting.com/app/uploads/2023/11/logo-metlife-300x300.png)
![RBC](https://thelabconsulting.com/app/uploads/2023/11/logo-rbc-300x300.png)
![Citizens Bank](https://thelabconsulting.com/app/uploads/2023/11/logo-citizens-bank-300x300.png)
![CIBC](https://thelabconsulting.com/app/uploads/2023/11/logo-cibc-300x300.png)
![Wells Fargo](https://thelabconsulting.com/app/uploads/2023/11/logo-wells-fargo-300x300.png)
![](https://thelabconsulting.com/app/uploads/2024/02/Shell.png)
![Nordstrom](https://thelabconsulting.com/app/uploads/2023/11/logo-nordstrom-300x300.png)
![New York LIfe](https://thelabconsulting.com/app/uploads/2023/11/logo-new-york-life-300x300.png)
![Walmart](https://thelabconsulting.com/app/uploads/2023/11/logo-walmart-300x300.png)
![PNC](https://thelabconsulting.com/app/uploads/2023/11/logo-pnc-300x300.png)
![Nationwide](https://thelabconsulting.com/app/uploads/2023/11/logo-nationwide-300x300.png)
![](https://thelabconsulting.com/app/uploads/2024/02/NeighborhoodCU-1.png)
![](https://thelabconsulting.com/app/uploads/2024/02/Ozarks-1.png)
![Anthem](https://thelabconsulting.com/app/uploads/2023/11/logo-anthem-300x300.png)
![ING](https://thelabconsulting.com/app/uploads/2023/11/logo-ing-300x300.png)
![Morgan Stanley](https://thelabconsulting.com/app/uploads/2023/11/logo-morgan-stanley-300x300.png)
![HSBC](https://thelabconsulting.com/app/uploads/2023/11/logo-hsbc-300x300.png)
![](https://thelabconsulting.com/app/uploads/2024/02/Siemens-1.png)
![Kaiser Permanente](https://thelabconsulting.com/app/uploads/2023/11/logo-kaiser-permanente-300x300.png)
![SDGE](https://thelabconsulting.com/app/uploads/2023/11/logo-sdge-300x300.png)
![BBVA Compass](https://thelabconsulting.com/app/uploads/2023/11/logo-bbva-compass-300x300.png)
![TD Bank](https://thelabconsulting.com/app/uploads/2023/11/logo-td-bank-300x300.png)
![USAA](https://thelabconsulting.com/app/uploads/2023/11/logo-usaa-300x300.png)
![](https://thelabconsulting.com/app/uploads/2024/02/Truist.png)
![Prudential](https://thelabconsulting.com/app/uploads/2023/11/logo-prudential-300x300.png)
![Pfizer](https://thelabconsulting.com/app/uploads/2023/11/logo-pfizer-300x300.png)
![St. Jude Medical](https://thelabconsulting.com/app/uploads/2023/11/logo-st-jude-medical-300x300.png)
![Merck](https://thelabconsulting.com/app/uploads/2023/11/logo-merck-300x300.png)
![](https://thelabconsulting.com/app/uploads/2024/02/Houchens.png)
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![Humana](https://thelabconsulting.com/app/uploads/2023/11/logo-humana-300x300.png)
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![Bridgestone](https://thelabconsulting.com/app/uploads/2023/11/logo-bridgestone-300x300.png)
![Bristol-Myers Squibb](https://thelabconsulting.com/app/uploads/2023/11/logo-bristol-myers-squibb-300x300.png)
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