Insights from The Lab

Banking Digitization in 2021: If a banking core provider tries to sell you a “fix,” that’s an admission of guilt.

The Lab has helped to automate countless work activities, for scores of processes, at tons of banks worldwide. So we have really deep domain expertise when it comes to both robotic process automation (RPA), and the core systems that need automating. We need to be delicate here. This article is an anonymized mashup of different …

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How Digitization in Health Payer Operations Reduces Processing Cost and Claims Leakage

Half of your operation’s cost-saving potential hides here The goal of effective healthcare is timeless; only the approach and technologies change. Whether it’s the broader strategy of population health management (PHM) or the more tactical value-based care (VBC), better health outcomes for patients also equate to better financial outcomes for payers, administrators, and providers in …

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Deep Digitization in Utilities Operations

Let The Lab help you standardize your utility’s knowledge work! UNLOCK THE POWER OF ROBOTICS & AI HARNESS ADVANCED ANALYTICS TURBOCHARGE PRODUCTIVITY We feel your non-standardized pain. If you’ve been tasked with bringing your utility’s knowledge-work operations into the future—or even the present—with things like advanced analytics, business intelligence, and robotic process automation—you’ve realized that …

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How to survive the banking core-system-provider limitation blues – without changing your core (again)

Finally—a way to liberate your bank from “core” competitive restraints with digital transformation bots A recent survey of community-bank CEOs asked them to choose the biggest threat to their growth prospects. Can you guess what it was? Think it was competition from other banks? Nope. Think it was competition from non-bank companies? Nope. Think it …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.