Insights from The Lab

How to Automate Reconciliations in the Credit Union Industry with Robotic Process Automation

Most workers in the business world believe that reconciliations are a routine task that only accountants deal with as part of their jobs. However, in the credit union industry, whether a mega-credit union with $750B in assets, a super-regional with $25B to $250B, or even a local community credit union with assets from $750M to …

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Credit Union Executive 2023 Operations Improvement Playbook

A complete three-part guide for addressing the “perfect storm” of adverse market conditions confronting credit unions now—and preparing for a forever-changed, volatile future The credit union industry is reeling amid an onslaught of challenges that include: Constant market shocks Generational turnover with a transient workforce as replacements Ever-increasing core system capability constraints and cost Members …

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Credit union automation for credit-card balances reconciliation

Credit union execs: Save 520 to 1,000+ hours per year, while freeing staffers for work they prefer Your credit union’s members have credit cards. They make payments. Those payments need to be reflected in all your systems. Sounds simple enough, right? You’re already shaking your head, aren’t you? That’s because you know that the different …

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Credit Union Automation for Processing New-Account Applications from Fintech Platforms

REGIONAL CREDIT UNION SAVES 1,000-PLUS HOURS PER YEAR WITH RPA CREDIT UNION BOTS For credit unions, fintech platforms aren’t all they’re cracked up to be. There are tons of them out there, all purporting to solve a ton of problems digitally. But they don’t live up to the hype. Not if you’re working in your …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.