Insights from The Lab

The Banking Basis-Point Bot

Maybe you use basic Excel spreadsheets. Or an expensive, third-party platform. Maybe you’ve even tried to use the “intelligent pricing” feature in your existing loan origination system (LOS)… good luck with that! Be honest: Do current pricing methods convince you that commercial loans capture every possible basis point of margin? How about the overall portfolio …

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Auto Parts—Tire Manufacturing: Standardization and Digital Automation Increase Production, Slash Downtime, and Reduce Avoidable Waste

Project Background The company, a top-3 global tire manufacturer, was battling low-cost competitors who were overtaking the low-price end of the North American tire after-market. At the high-price end, effective marketing operations, high-quality product, and strong brand recognition kept these new entrants at bay. Even so, high-end customers pushed for lower pricing. Industry margins were …

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Automatic Processing of Fraud-Detected Deposits for Banks

Save 4,400 hours of intense manual labor, with RPA banking bots It happens every day—in fact, at the bank in this story, it happens 50 times a day. We’re talking about processing customer deposits that need to be either denied or have their holds extended, since they get flagged by your bank’s fraud-detection software. This …

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Life Insurance Carrier: Standardization and Automation Boost Employee Productivity, Policyholder Experience

The Client This company is a leader in life insurance products for direct-marketing channels in North America. A subsidiary of a top-ten global multiline insurance company, this subsidiary was built through acquisitions. Although operations of the acquired insurers were consolidated and centralized, their brand identities were maintained for marketing and sales. The scope of the …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.