Insights from The Lab

How to survive the banking core-system-provider limitation blues – without changing your core (again)

Finally—a way to liberate your bank from “core” competitive restraints with digital transformation bots A recent survey of community-bank CEOs asked them to choose the biggest threat to their growth prospects. Can you guess what it was? Think it was competition from other banks? Nope. Think it was competition from non-bank companies? Nope. Think it …

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Health Payer Claims: How Business Intelligence (BI) Analytics Will Accelerate Your Value-Based Care Initiatives

See how Business Intelligence dashboards can help you crush costs, avoid delays, and improve the patient experience Given the volume of claims that need to be processed, and the timeframes required, it’s little wonder that health payers struggle to keep up—and even keep apprised. How many claims are open at a given time? How many …

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Ready to boost banking customer acquisition, core deposits, and new loan originations? Start with robotic process automation bots!

You can harness the market-disrupting power of banking sales bots from The Lab. It’s true: They do all the drudge work! Quickly! Flawlessly! Happily! Loan officers, producer managers, and market development teams love them! Increase sales uptime! Improve customer experience! Turbocharge revenue growth! All work completed remotely from Houston, Texas—with proof of concept delivered in …

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Robotic Process Automation for Insurance: Direct Bill Commissions Reconciliations

Do you really still have people performing these rote, error-prone chores? “Reconciliation” is just a fancy word for “making sure things match.” It’s an essential  cross-checking chore that can be found in all industries. In insurance, you need to make sure that numbers from one source—say a carrier’s commission statement—match those in another—such as your …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.