Insights from The Lab

How to Improve Finance Function Processes with Lean Finance and Accounting Transformation

This client initiative summary and case study on lean finance function business process improvement and transformation concerns a Top 5 U.S. bank, a leader in residential mortgages and small-business lending. They were under pressure to undertake a lean finance and accounting transformation. And they were facing continuing cost increases—higher than what management desired. Despite bank-wide …

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Lean Principles in Banking – Commercial Lending Operations Transformation in Without New Technology

This case study of a recent lean initiative implemented by The Lab Consulting concerns the commercial and small-business lending businesses of a Top 5 Canadian bank. When their Executive Vice President of Commercial Banking—our sponsor—reached out to us, the bank’s market share for commercial lending had been shrinking for 16 consecutive quarters. Certainly, competition had …

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How To Implement a Lean Supply Chain Transformation in Just Six Months

Our last case study told the story of lean implementation in a bank’s finance and collections functions. This case study focuses on lean in supply-chain management. It zeroes in on order management. Specifically, it targets the transformation of the order-to-cash cycle in the wake of an ERP investment that wasn’t paying off as it should. …

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Lean for Financial Services: An Enterprise-Wide Consumer Lending Transformation

This financial services case study tells the story of a leading loan originator and servicer of student loans in the U.S. In this instance, their mandate to transform the entire enterprise to lean operations did not come from the board room. It came from Congress.

It needed to make major lean transformation commitments. And it needed to accomplish them in just 12 months. Cue The Lab Consulting

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.