Insights from The Lab

Finance Transformation for Lean Retail: Business Intelligence in Shared Services for CFOs

Our last article served up its share of war stories from the front lines of finance transformation in the world of lean principles in insurance. In this article, we’re sticking with the topic of lean finance transformation, but we’re shifting the venue to the fast-paced, ultra-competitive, razor-thin-margin, zero-room-for-error realm of retail operations. Some people may …

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Robotics in Human Resources – RPA Use Cases in HR

Robotic Process Automation in HR

How many robots does it take to onboard a new hire? Only one. And the process can run 24/7/365. The robot doesn’t need overtime pay or human resources. And it doesn’t quit on you, either. In this blog post, we’ll walk you through the five steps for making RPA work in your HR department. Robotic …

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Finance Transformation: Finance Process Improvement with Lean Implementation

FINANCE TRANSFORMATION SERVICES AND PROCESS IMPROVEMENT –  FROM LEAN TO ULTRA-LEAN – WITHOUT NEW TECHNOLOGY No matter what methodology you currently employ to boost productivity—whether it’s “voice-of-the-customer” analysis, Six Sigma, Lean, value-stream mapping, “Staple Yourself to an Order,” and/or balanced scorecard (KPI) implementation—The Lab can take your finance function to all new levels of lean …

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Insurance claims transformation: Successfully reducing insurance operating costs, claims leakage and claim severity

If you’re looking to reduce the loss ratio in your insurance business, there’s no better place to start than the claims process. Contrary to prevailing opinion, claim severity can be reduced by standardizing the processes in your claims handling operations with lean insurance management methods and non-technology improvement. In fact, you can realize significant claim …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.