Insights from The Lab

Finance Group & Procurement: Retailing

Project Background This company operates a chain of more than 500 luxury department stores and off-price designer outlets, as well as a direct-to-consumer ecommerce division. The “new” CFO was a longtime employee recently promoted from within—after a brief stint in IT as part of a management rotational program. From this IT assignment, he learned that …

Read More

How to Automate Reconciliations in the Credit Union Industry with Robotic Process Automation

Most workers in the business world believe that reconciliations are a routine task that only accountants deal with as part of their jobs. However, in the credit union industry, financial and operational reconciliations are a way of life for operations staff throughout the organization. Routine reconciliation tasks are often perceived as required drudgery and the …

Read More

Credit Union Execs: Offload indirect loan processing to bots

Automation for indirect loans is defined as using modern digital technology, such as robotic process automation (RPA) and/or artificial intelligence (AI) to process inbound loan applications to a credit union from non-credit union members—typically those at a car dealership who need financing for their vehicle purchases. At your credit union, processing these inbound loan applications, …

Read More

Credit union automation for credit-card balances reconciliation

Credit union execs: Save 520 to 1,000+ hours per year, while freeing staffers for work they prefer Your credit union’s members have credit cards. They make payments. Those payments need to be reflected in all your systems. Sounds simple enough, right? You’re already shaking your head, aren’t you? That’s because you know that the different …

Read More

Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.