The Lab: Designed to be Different

The Lab's approach is designed to address problems that cause most business improvement initiatives to fail before achieving measurable results.

  • Company Background
  • Our Focus
  • Our Work Style
  • Guaranteed Results

A Different Idea

The Lab was formed in 1993 by alumni of the world’s largest, best-known consulting firms. Most consulting projects start with a clean sheet of paper. The Lab’s founders had a different idea: Create an approach using research into what has worked at real companies. Then, capture this research in a database that can be applied immediately to other companies to speed results and reduce risk.

The Lab was built from the ground-up to deliver a repeatable approach that guarantees project success.

"Hidden" Opportunity

Beginning in the 1990s, business process “re-engineering” caused most companies to focus heavily on technology. Consequently, non-technology improvements (more than 75% of total improvements) remain untapped. The Lab has built the world's largest database of business improvement templates to capitalize on the similarities of these non-technology improvements.

The Lab's templates address overlooked, highly-similar, non-technology business improvements - they hide in plain sight.

A Unique Experience

The Lab’s template-based methodology drastically reduces the time required to identify and implement the most valuable non-technology improvement opportunities. Our collaborative, non-disruptive style respects our clients’ time and day-to-day business priorities. We transfer our templates and tools to client teams throughout the project.

Clients engage The Lab to find more non-technology improvements and accelerate benefits.

Low Risk, High Reward

The Lab has catalogued operations at more than 75% of the Fortune 500 companies. Our approach is designed to minimize client risk. The Lab's guarantee: Financial benefits realized during the first year following implementation will, at minimum, equal the investment in The Lab's services. If not, we'll continue working without charge until it does or refund the difference.

The Lab's projects pay for themselves within 6-8 months and deliver 2-4x payback in the first year.

For over two decades, The Lab has successfully implemented initiatives with Fortune 500 clients that deliver the following improvement benefits: