Insights from The Lab
Take advantage of proven expertise to grow revenue. Increase productivity. And improve margin management.

Electronics Distribution & IT Services: Standardization Improves On-time Delivery 30%
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Industrial Products & Services Operations: Process Mapping, Standardization & Automation Enable Growth and Delivery Speed
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Information Services: Business Standardization & Intelligent Automation Plug Gaps Left by Core Systems to Enable Effective Margin Management
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Fortune 100 Life Insurance Carrier: Process Standardization and Automation Rapidly Boost Employee Productivity and Policyholder Experience
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Fortune 500 Branded Foods Manufacturing: Product Management Standardization Reduces Waste, Cycle Times
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Snack Food Manufacturer: Standardization & Automation Transform Supply Chain Operations
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Customer Service, Returned Goods & Warranty – Medical Devices: Standardization & Automation Reduce Costs, Cycle Times
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Oil & Gas, Corporate Services: Process Mapping, Standardization and Automation Improve Facilities Management Speed, Effectiveness, and Flexibility
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Electric and Gas Utility: Standardization Enables Automation & Predictive Analytics, Improves Work Orders Cancellations by 50%
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Distribution and Manufacturing: Pricing Capability Improvement & Automation to Recapture Margin
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Insurance Carrier: Claims Leakage & Processing Efficiency Improvement with Deep Standardization, Analytics & Automation
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Insurance Broker: Standardizes and Automates to Enable Profitable Scale-Up
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Community Bank: C-Suite’s “Process First” Approach Reduces OpEx by Over $10M in 12 Months
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Credit Unions and Banks: 3 Real-world delivered automation programs with ROI of 3-7x
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Professional-Services Firm: Improves Cash Flow & Resource Utilization with Process Standardization, Automation
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Industries
Industries We Serve
The Lab’s templates act as checklists to speed documentation of organizations, processes, and sub-processes. These enable comparison of KPIs, best practices, and automation opportunities. It’s a technique we call Structured Discovery™.

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