Insights from The Lab

Banking

Category: Banking


Harnessing Business Intelligence (BI) Analytics For Bank Retail Branch Networks

See the info that’s invisible in Excel sheets! How Retail Banking Executives Can Use a Microscope to See into Operations Data in Multiple Systems – Within a Few Months Every bank wants to contain costs, while maximizing customer service, at its retail branch network. If you want to do this, you want to be able …

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Cut Banking Costs Now: Lending Operations Improvement in 2020

“Big Rock” 2 of 3: Crush Lending Costs and Multiply Productivity A guide for uncovering the trickiest—yet most powerful—cost savings: How to supercharge your bank’s revenue engine Ask any banking executive to “cut costs in their lending operation” and they’ll look at you like you’re insane. That’s the revenue engine! You should never, ever make …

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How to Improve the Credit Card Customer Journey – a Case Study

Both brick-and-mortar banks and cutting-edge fintechs compete to deliver a superior credit card customer journey. The reasons are simple. For a bank, it’s all about retention, monetizing the expense of onboarding a new customer, and cross-selling. For a fintech, it’s about reducing churn, keeping pace with full-service banks, and going after new generations of customers …

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Bi in banking can help take operations to new heights.

Business intelligence in banking: How to optimize bank data with BI

Our previous blog article looked at the challenges of implementing business intelligence, or BI, in insurance, and its impact on claims processing. In this article, we’re going to focus our lens on business intelligence in banking. What is business intelligence in banking? Business intelligence in banking is defined as the use of analytics software, or …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.