Ed Gonzalez
Senior Robotic Process Automation Developer & Support Lead
Ed is an experienced RPA Developer with three years of hands-on experience in designing and implementing automation solutions, primarily for financial institutions. Proficient in both UiPath and Power Automate, Ed specializes in developing new automation processes and supporting and maintaining existing ones. His role often involves direct communication with clients to troubleshoot and resolve issues efficiently, ensuring seamless operations and high satisfaction.
Prior to transitioning into RPA development, Ed built a strong foundation in management within the customer service industry. He served as a store manager for a video game retailer and as a manager at a movie theater, where he oversaw staffing and day-to-day operations. These roles equipped Ed with a robust skill set in leadership and problem-solving, which he now applies to delivering effective automation solutions.
Education:
Flatiron School………………………Software Engineering
