Insights from The Lab

Insurance

Category: Insurance


Robotic Process Automation for Insurance: Direct Bill Commissions Reconciliations

Do you really still have people performing these rote, error-prone chores? “Reconciliation” is just a fancy word for “making sure things match.” It’s an essential  cross-checking chore that can be found in all industries. In insurance, you need to make sure that numbers from one source—say a carrier’s commission statement—match those in another—such as your …

Read More

How to Implement Robotic Process Automation for Insurance Claims Processing – A Case Study in Standardization + RPA

A CASE STUDY IN LOW-RISK, QUICK-HIT À LA CARTE STYLE ROBOTIC PROCESS AUTOMATION IMPLEMENTATION FOR INSURANCE COMPANIES OF ALL SIZES Digitization was the hot trend in insurance not too many years ago, and the efforts continue today. What was revolutionary then—and seems quaint now—was the idea of taking paper forms that customers must fill out, …

Read More
RPA in Insurance – Robot Process Automation in Insurance Claims Processing

RPA in Insurance – Robot Process Automation in Insurance Claims Processing

Robotics process automation, or RPA—that is, the use of front-end, desktop-level, no-coding required software bots to handle routine keystroke-level processes—is revolutionizing insurance. From personal and commercial insurance line underwriting and onboarding, to policyholder services and claims processing, RPA is already making drastic changes in the way that insurers operate, improving customer service and reducing cycle …

Read More

Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.