Insights from The Lab

Credit Union

Category: Credit Union


Credit Union Executive 2023 Operations Improvement Playbook

A complete three-part guide for addressing the “perfect storm” of adverse market conditions confronting credit unions now—and preparing for a forever-changed, volatile future The credit union industry is reeling amid an onslaught of challenges that include: Constant market shocks Generational turnover with a transient workforce as replacements Ever-increasing core system capability constraints and cost Members …

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Automate ACH exceptions reversals processing at your bank or credit union

Powerful “Top-20” use-case bot blazes through credit-card and ACH exceptions reversals in one pass, saving banks and credit unions 200 to 2,300 hours! We can’t overstate how much time your bank or credit union is spending—monopolizing the time of valued staff members—on ACH-related chores. They are absolutely the most resource-draining activity you face, every single …

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Credit Union Robotic Process Automation for Residential Loans

Credit union execs: “Park a bot” on all of the document processing needed to close loans Automation for closing residential loans is defined as using the latest digital automation technology (such as robotic process automation or RPA, or artificial intelligence or AI) to speed throughput of document processing, while reducing human-induced errors and improving member …

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How to Automate Reconciliations in the Credit Union Industry with Robotic Process Automation

Most workers in the business world believe that reconciliations are a routine task that only accountants deal with as part of their jobs. However, in the credit union industry, financial and operational reconciliations are a way of life for operations staff throughout the organization. Routine reconciliation tasks are often perceived as required drudgery and the …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.