Your insurance company’s processes are the core of any business transformation effort. The Lab has compiled the “best-of-the-best” practices from 30+ years of consulting into a single handbook. Automation use cases, standardization improvements, typical KPIs, and “best practice” process designs for your most important processes, including:

• Prospect-to-Quote
• Quote-to-Bind
• Policyholder Services
• Claims Processing
• And More