Insights from The Lab

Where Your Productivity Problem Is Hiding

The excerpt below was taken from an article featured by Industry Week.
Read the full article here.

The farther we get from the production line, the less adept we are at managing productivity.

A global auto parts manufacturer was introducing a new engine component and wanted to use more digital technology for its assembly and packaging.

Its industrial engineers designed a full-scale prototype and proceeded to testing. Videos and other documentation ensured relentless scrutiny, fine-tuning and consistency.

The results were impressive: factory labor was cut by more than half.

Industrialization receives generous management attention when it involves the direct activities of production. Look at worker activities that are about production, that are one step removed from the line.

Although the team’s actions seemed instinctive, they followed a centuries-old “industrialization” process that balances three characteristics of effective work…

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