Insights from The Lab

RPA Insurance Use Cases

Category: RPA Insurance Use Cases


Automate insurance policy-renewal and lapse-notification processing

Insurance brokers: Save 15-20 minutes per letter when processing policy-renewals and lapse-notifications   Implement insurance bots to prevent lapses and increase policy renewals—sending thousands of letters a day! Notifying your policyholders that their policies are due for renewal is a massive challenge for your insurance brokerage. This isn’t a one-time thing. It’s an everyday, tons-of-manual-effort thing. …

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Robotic Process Automation for Insurance: Direct Bill Commissions Reconciliations

Do you really still have people performing these rote, error-prone chores? “Reconciliation” is just a fancy word for “making sure things match.” It’s an essential  cross-checking chore that can be found in all industries. In insurance, you need to make sure that numbers from one source—say a carrier’s commission statement—match those in another—such as your …

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How to reduce insurance claims leakage—and the loss ratio—via standardization, business intelligence, and robotic process automation (RPA)

  This is part 1 of a 4-part-series. Find the other parts here:   Part 2: Crush Policyholder Services Costs & Turbocharge Customer Experience    Part 3a: Digitization For Insurance Companies: Reduce Operating Cost and Multiply Effectiveness With RPA    Part 3b: Slash P&C Insurance Costs & Multiply Effectiveness With RPA     Minimizing claims leakage, defining the solution, …

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How to Implement Robotic Process Automation for Insurance Claims Processing – A Case Study in Standardization + RPA

A CASE STUDY IN LOW-RISK, QUICK-HIT À LA CARTE STYLE ROBOTIC PROCESS AUTOMATION IMPLEMENTATION FOR INSURANCE COMPANIES OF ALL SIZES Digitization was the hot trend in insurance not too many years ago, and the efforts continue today. What was revolutionary then—and seems quaint now—was the idea of taking paper forms that customers must fill out, …

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