Insights from The Lab

RPA in Insurance

Category: RPA in Insurance


How to reduce insurance claims leakage—and the loss ratio—via standardization, business intelligence, and robotic process automation (RPA)

An overview of the claims leakage challenge, the prize, and a drill-down to specific opportunities within insurance claims processing In their search to boost profits and reduce their loss ratio, property and casualty (P&C) insurance carriers often turn to improving a cast of “usual suspects”: Sales, pricing, new product development, and a host of operational …

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How to Implement Robotic Process Automation for Insurance Claims Processing – A Case Study in Standardization + RPA

A CASE STUDY IN LOW-RISK, QUICK-HIT À LA CARTE STYLE ROBOTIC PROCESS AUTOMATION IMPLEMENTATION FOR INSURANCE COMPANIES OF ALL SIZES Digitization was the hot trend in insurance not too many years ago, and the efforts continue today. What was revolutionary then—and seems quaint now—was the idea of taking paper forms that customers must fill out, …

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RPA in Insurance – Robot Process Automation in Insurance Claims Processing

RPA in Insurance – Robot Process Automation in Insurance Claims Processing

Robotics process automation, or RPA—that is, the use of front-end, desktop-level, no-coding required software bots to handle routine keystroke-level processes—is revolutionizing insurance. From personal and commercial insurance line underwriting and onboarding, to policyholder services and claims processing, RPA is already making drastic changes in the way that insurers operate, improving customer service and reducing cycle …

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Improvements from Start-to-Finish

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