Insights from The Lab

Robotic Process Automation in Credit Unions

Category: Robotic Process Automation in Credit Unions

By The Lab Consulting Banking Customer Experience Banking Standardization Banking Transformation Robotic Process Automation in Banking Robotic Process Automation in Credit Unions Robotic Process Automation in Financial Services December 18, 2019
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Banking CX 101: How to Improve Lending Customer Experience with Standardization and Robotic Process Automation

How process standardization and robots accelerated commercial-lending operations, saving labor while enhancing banking customer experience—a case study. Banks of all stripes and sizes have long labored to optimize back-office operations. At the same time, they strive to improve banking customer experience. Nowhere do these two challenges overlap so strikingly and advantageously as when it comes …

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By The Lab Consulting Banking Transformation Credit Union Bots Examples of RPA in Banking Lean Banking Robotic Process Automation in Banking Robotic Process Automation in Credit Unions Robotic Process Automation in Financial Services Robotics in Banking RPA Banking Use Cases RPA in Banking RPA in Banking Industry RPA Use Cases Standardization December 2, 2019
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“We Love Our Banking Bot!” How RPA from The Lab Can Improve Employee Experience

Just because “experts” say it, doesn’t mean it’s true. If you watch the news—or read some stuffy white paper—you’d think that today’s knowledge workers are terrified of robotic process automation, or RPA. You’d think they’re fearing for their jobs. Their dignity. Their lives. Nothing could be further from the truth. How do we know? We’ve …

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By The Lab Consulting Banking Standardization Robotic Process Automation Robotic Process Automation in Banking Robotic Process Automation in Credit Unions Robotic Process Automation in Financial Services Robotics in Banking RPA Banking Use Cases RPA Case Study RPA for Credit Unions RPA Implementation in Banking RPA in Banking RPA in Banking Industry RPA Use Cases November 30, 2019
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How to implement RPA to automate Regulation D violation letters (and other FIS/Fiserv/Jack Henry core transactions) in banks in just 3 weeks

If you work in banking, you’re familiar with the Federal Reserve’s Regulation D: It sets requirements for banks’ cash reserves. Part of that requirement governs how many withdrawals a bank’s customers can make from their savings accounts in any given month. It’s a regulation that many bank customers are unaware of, and so they often …

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Robotic Process Automation (RPA) in Credit Unions
By The Lab Consulting Credit Union Bots Examples of RPA in Banking Robotic Process Automation in Credit Unions RPA for Credit Unions October 29, 2019
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Robotic Process Automation for Credit Unions

One important takeaway from the book The Knowledge Work Factory is that standardization is at the root of all business improvement. Working alongside standardization on the production floor has been robotics and now in the form of RPA, or Robotic Process Automation, it is moving into knowledge work. One place where Robotic Process Automation is …

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