Given the latest trends—and the seismic shifts—in the credit-union industry, there’s never been a better time for leaders to take a good hard look at the three “big rocks” of transformation, digitization, and cost-cutting: Big Rock 1: Credit Union retail branch network. How can you use data to drive decisions? How can you stop over-serving …
Read More
Speed operations, eliminate drudge work and errors in your bank or credit union with robotic process automation Stop-payments are a common transaction between all banks. Despite the “automated” part of Automated Clearinghouse (ACH), these are processed manually by banks every day, totaling thousands in a short time. In this article, The Lab will show how …
Read More
This blog post is part 3 of 3 part series on how to strategically lower costs, increase operating leverage, improve customer experience, and automate what wasn’t automatable in your bank. Link to Part 1: Banking Big Rock 1 of 3 – The Retail Branch Network Link to Part 2: Banking Big Rock 2 of 3 …
Read More
Historic stimulus loans will overwhelm banks and credit unions that fail to automate the intake, approval, and administrative processes for SBA and Paycheck Protection Program loans The federal government just enacted the largest stimulus package in the history of the United States: the CARES Act. It includes a wide range of grants, tax breaks, direct …
Read MoreSince opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.
