Insights from The Lab

Improvements Too Big to See
By William Heitman, Managing Director Cognitive Business Value
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Improvements Too Big to See

“A man’s errors are his portals of discovery.” – James Joyce

Scientists, artists, mathematicians and stock traders have long cherished all types of errors as tools for discovery.

Business executives view errors less positively. Executives and employees alike usually interpret errors personally rather than objectively, often getting defensive when these are pointed out. They tend to see errors more as ‘grounds for termination’ rather than ‘portals of discovery’…

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.