Insights from The Lab

RPA Use Cases

Category: RPA Use Cases


How to survive the banking core-system-provider limitation blues – without changing your core (again)

Finally—a way to liberate your bank from “core” competitive restraints with digital transformation bots A recent survey of community-bank CEOs asked them to choose the biggest threat to their growth prospects. Can you guess what it was? Think it was competition from other banks? Nope. Think it was competition from non-bank companies? Nope. Think it …

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Robotic Process Automation for Insurance: Direct Bill Commissions Reconciliations

Do you really still have people performing these rote, error-prone chores? “Reconciliation” is just a fancy word for “making sure things match.” It’s an essential  cross-checking chore that can be found in all industries. In insurance, you need to make sure that numbers from one source—say a carrier’s commission statement—match those in another—such as your …

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How to Implement Robotic Process Automation for Insurance Claims Processing – A Case Study in Standardization + RPA

A CASE STUDY IN LOW-RISK, QUICK-HIT À LA CARTE STYLE ROBOTIC PROCESS AUTOMATION IMPLEMENTATION FOR INSURANCE COMPANIES OF ALL SIZES Digitization was the hot trend in insurance not too many years ago, and the efforts continue today. What was revolutionary then—and seems quaint now—was the idea of taking paper forms that customers must fill out, …

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“We Love Our Banking Bot!” How RPA from The Lab Can Improve Employee Experience

Just because “experts” say it, doesn’t mean it’s true. If you watch the news—or read some stuffy white paper—you’d think that today’s bank staff are terrified of robotic process automation, or RPA. You’d think they’re fearing for their jobs. Their dignity. Their lives. Nothing could be further from the truth. How do we know? We’ve …

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