Insights from The Lab

RPA for Credit Unions

Category: RPA for Credit Unions


Automate Updating of Loan Index Rates for Credit Unions

Many of your credit union’s loan interest rates are tied to those of other indexes: U.S. Treasury’s, Freddie Mac, FHLB, and so on. Those rates change continually. And so your credit union must update its rates—monthly, weekly, and even daily. It’s an incredibly detailed chore that your staffers hate doing. It consumes tons of hours—up …

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Credit Union KPI Handbook from The Lab

This Catalog Contains over 700 KPIs, But which ones are the “Super KPIs” for your credit union? Key performance indicators (KPIs) are essential for monitoring, managing, and profitably growing your credit union. Yet there are lots of credit union KPIs. This catalog, compiled by The Lab, contains more than 700. That certainly seems overwhelming. Where …

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Credit Union Loan Operations & Servicing Robotic Process Automation “SIX-PACK”

LOANS ARE YOUR CREDIT UNION’S LIFEBLOOD. Don’t let them bleed away. Slogging through input quality-control for commercial and consumer loans. Manually updating loan interest rates in the core. Suffering through the minutiae of HMDA compliance. Your credit union’s loan operations and servicing teams dread this work. And members don’t understand why loan turnaround times are …

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Banking Digitization in 2021: If a banking core provider tries to sell you a “fix,” that’s an admission of guilt.

The Lab has helped to automate countless work activities, for scores of processes, at tons of banks worldwide. So we have really deep domain expertise when it comes to both robotic process automation (RPA), and the core systems that need automating. We need to be delicate here. This article is an anonymized mashup of different …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.