Insights from The Lab

Robotics in Banking

Category: Robotics in Banking


How to Automate Your Bank’s Back Office Operations with Bots and RPA

This blog post is part 3 of 3 part series on how to strategically lower costs, increase operating leverage, improve customer experience, and automate what wasn’t automatable in your bank. Link to Part 1: Banking Big Rock 1 of 3 – The Retail Branch Network Link to Part 2: Banking Big Rock 2 of 3 …

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When RPA “Experts” Tell You Bots Require These Three Things – Just Say NO!

1) A Center of Excellence 2) A Slew of Licenses 3) A Massive Investment Just because “experts” say it, doesn’t mean it’s true. When it comes to launching robotic process automation, or RPA, there’s a lot of misinformation floating around. Like the notion that you need a massive investment to even get your feet wet. …

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“We Love Our Banking Bot!” How RPA from The Lab Can Improve Employee Experience

Just because “experts” say it, doesn’t mean it’s true. If you watch the news—or read some stuffy white paper—you’d think that today’s bank staff are terrified of robotic process automation, or RPA. You’d think they’re fearing for their jobs. Their dignity. Their lives. Nothing could be further from the truth. How do we know? We’ve …

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How to implement RPA to automate Regulation D violation letters (and other FIS/Fiserv/Jack Henry core transactions) in banks in just 3 weeks

If you work in banking, you’re familiar with the Federal Reserve’s Regulation D: It sets requirements for banks’ cash reserves. Part of that requirement governs how many withdrawals a bank’s customers can make from their savings accounts in any given month. It’s a regulation that many bank customers are unaware of, and so they often …

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