Insights from The Lab

Robotic Process Automation in Banking

Category: Robotic Process Automation in Banking


How to Automate CARES Act and Paycheck Protection Program (PPP) SBA Loans for Banks and Credit Unions with Robotic Process Automation

Historic stimulus loans will overwhelm banks and credit unions that fail to automate the intake, approval, and administrative processes for SBA and Paycheck Protection Program loans The federal government just enacted the largest stimulus package in the history of the United States: the CARES Act. It includes a wide range of grants, tax breaks, direct …

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When RPA “Experts” Tell You Bots Require These Three Things – Just Say NO!

1) A Center of Excellence 2) A Slew of Licenses 3) A Massive Investment Just because “experts” say it, doesn’t mean it’s true. When it comes to launching robotic process automation, or RPA, there’s a lot of misinformation floating around. Like the notion that you need a massive investment to even get your feet wet. …

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Banking CX 101: How to Improve Lending Customer Experience with Standardization and Robotic Process Automation

How process standardization and robots accelerated commercial-lending operations, saving labor while enhancing banking customer experience—a case study. Banks of all stripes and sizes have long labored to optimize back-office operations. At the same time, they strive to improve banking customer experience. Nowhere do these two challenges overlap so strikingly and advantageously as when it comes …

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“We Love Our Banking Bot!” How RPA from The Lab Can Improve Employee Experience

Just because “experts” say it, doesn’t mean it’s true. If you watch the news—or read some stuffy white paper—you’d think that today’s knowledge workers are terrified of robotic process automation, or RPA. You’d think they’re fearing for their jobs. Their dignity. Their lives. Nothing could be further from the truth. How do we know? We’ve …

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