Project Background This company operates a chain of more than 500 luxury department stores and off-price designer outlets, as well as a direct-to-consumer ecommerce division. The “new” CFO was a longtime employee recently promoted from within—after a brief stint in IT as part of a management rotational program. From this IT assignment, he learned that …
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Situation The new COO of this retailer’s Global Shared Services (GSS) Center had spent nearly her entire career in similar global-scale shared-services centers. Five years prior, she was recruited by a colleague who had earlier joined the retailer from a large defense contractor’s shared-services organization where they had both worked. Her career move paid off …
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1. Information security (IS) blocks, delays the start of RPA development Excessive IS “over-caution” delays RPA development and launch—often by months. The IS reasoning is rarely disclosed, but The Lab suspects it may result from a lack of understanding by the IS organization of how RPA works at a detailed level. RPA bots simply automate …
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Robotic process automation (RPA) is rapidly changing the accounting and finance operations, arguably faster than any other piece of modern technology. But a question remains. Why? Why is RPA becoming so popular? Why is it making robotic accounting a term to follow? Just for starters, it can be used to reduce data transcribing tasks by …
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