Categories: Banking, Cost Reduction, Digitization, Knowledge Work Industrialization, Operational Efficiency
Despite its historical-sounding title, this article is very much about cost reduction in banking today. It draws on lessons from the past. But it contains lots of information that you can put to use right away.
Get ready to cut those banking costs!
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Categories: Banking, Cost Reduction, Digitization, Operational Efficiency
This story concerns a prominent retail bank in Canada boasting $27 billion in annual revenues. Things were good, but they could’ve been better. That’s why senior management contacted The Lab for this engagement.
This is a true story of how The Lab worked with this bank to reduce operating costs and boost sales uptime. And it reveals four quick-hit areas for improvement, based on that engagement.
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This is the story of a well-known global bank. They sought to “digitize” their mortgage operation.
You can guess what happened. The promised “digital assembly line” never delivered. While paper was eliminated, the same old, flawed work processes continued. They were simply shuttled around the organization on a fantastically expensive digital conveyor belt.
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Categories: Digitization
This article from The Lab was featured by CIO Magazine.
Many IT leaders are desperately seeking digitization as a way to transform their companies, but century-old, non-technology improvements can produce results that can impact operations across all lines of business…
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