Insights from The Lab

Cost Cutting in Banking

Category: Cost Cutting in Banking


Cut Banking Costs Now: Lending Operations Improvement in 2020

This blog post is part 3 of 3 part series on how to strategically lower costs, increase operating leverage, improve customer experience, and automate what wasn’t automatable in your bank. Link to Part 1: Banking Big Rock 1 of 3 – The Retail Branch Network Link to Part 3: Automate Banking Back Office Operations “Big …

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Cut Banking Costs Now: COVID-19 New Normal Edition “Big Rock” 1 of 3: The retail branch network

Cut Banking Costs Now: COVID-19 “New Normal” Edition This blog post is part 1 of 3 part series on how to strategically lower costs, increase operating leverage, improve customer experience, and automate what wasn’t automatable in your bank. Link to Part 2: Crush Lending Costs & Multiply Productivity  Link to Part 3: Automate Banking Back …

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Lean Principles in Banking – Commercial Lending Operations Transformation Without New Technology

This case study of a recent lean initiative implemented by The Lab Consulting concerns the commercial and small-business lending businesses of a Top 5 Canadian bank. When their Executive Vice President of Commercial Banking—our sponsor—reached out to us, the bank’s market share for commercial lending had been shrinking for 16 consecutive quarters. Certainly, competition had …

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Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.