Insights from The Lab

Business Intelligence Services

Category: Business Intelligence Services


Industrial Products Services Operations: Process Discovery and Standardization to Enable Growth and Delivery Speed

Standardization and Automation Needed to Retain “One-Stop Shop” Advantage For two decades, the building products division of this company dominated its competitors by getting its premium quality products specified for new institutional construction projects. The initial sale was profitable; later replacement and maintenance service was even more lucrative. And the entire service offering was typically …

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Harnessing Business Intelligence (BI) Analytics For Bank Retail Branch Networks

See the info that’s invisible in Excel sheets! How Retail Banking Executives Can Use a Microscope to See into Operations Data in Multiple Systems – Within a Few Months Every bank wants to contain costs, while maximizing customer service, at its retail branch network. If you want to do this, you want to be able …

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Cut Banking Costs Now: COVID-19 New Normal Edition “Big Rock” 1 of 3: The retail branch network

Cut Banking Costs Now: COVID-19 “New Normal” Edition This blog post is part 1 of 3 part series on how to strategically lower costs, increase operating leverage, improve customer experience, and automate what wasn’t automatable in your bank. Link to Part 2: Crush Lending Costs & Multiply Productivity  Link to Part 3: Automate Banking Back …

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How to reduce insurance claims leakage—and the loss ratio—via standardization, business intelligence, and robotic process automation (RPA)

  This is part 1 of a 4-part-series. Find the other parts here:   Part 2: Crush Policyholder Services Costs & Turbocharge Customer Experience    Part 3a: Digitization For Insurance Companies: Reduce Operating Cost and Multiply Effectiveness With RPA    Part 3b: Slash P&C Insurance Costs & Multiply Effectiveness With RPA     Minimizing claims leakage, defining the solution, …

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