Insights from The Lab

Banking Standardization

Category: Banking Standardization


When RPA “Experts” Tell You Bots Require These Three Things – Just Say NO!

1) A Center of Excellence 2) A Slew of Licenses 3) A Massive Investment Just because “experts” say it, doesn’t mean it’s true. When it comes to launching robotic process automation, or RPA, there’s a lot of misinformation floating around. Like the notion that you need a massive investment to even get your feet wet. …

Read More

Banking CX 101: How to Improve Lending Customer Experience with Standardization and Robotic Process Automation

How process standardization and robots accelerated commercial-lending operations, saving labor while enhancing banking customer experience—a case study. Banks of all stripes and sizes have long labored to optimize back-office operations. At the same time, they strive to improve banking customer experience. Nowhere do these two challenges overlap so strikingly and advantageously as when it comes …

Read More

How to implement RPA to automate Regulation D violation letters (and other FIS/Fiserv/Jack Henry core transactions) in banks in just 3 weeks

If you work in banking, you’re familiar with the Federal Reserve’s Regulation D: It sets requirements for banks’ cash reserves. Part of that requirement governs how many withdrawals a bank’s customers can make from their savings accounts in any given month. It’s a regulation that many bank customers are unaware of, and so they often …

Read More

How to standardize banking operations in less than 6 months

Case-study learnings for everything from back-office and branch efficiency to advanced analytics and robotic process automation Regional and mid-sized banks have unique competitive challenges. They simply lack the mega resources of the huge national banks, so they can’t outdo those competitors when it comes to things like volumes of ATMs or developing, and updating, the …

Read More

Improvements from Start-to-Finish

Since opening its doors in 1993, The Lab has helped some of the best companies in the world become even better.