Insights from The Lab

Banking Standardization

Category: Banking Standardization


RPA to the Rescue in Banking: Automating ACH Stop Payments in 3 Weeks

Speed operations, eliminate drudge work and errors in your bank or credit union with robotic process automation Stop-payments are a common transaction between all banks. Despite the “automated” part of Automated Clearing House (ACH), these are processed manually by banks every day, totaling thousands in a short time. In this article, The Lab will show …

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Harnessing Business Intelligence (BI) Analytics For Bank Retail Branch Networks

See the info that’s invisible in Excel sheets! How Retail Banking Executives Can Use a Microscope to See into Operations Data in Multiple Systems – Within a Few Months Every bank wants to contain costs, while maximizing customer service, at its retail branch network. If you want to do this, you want to be able …

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When RPA “Experts” Tell You Bots Require These Three Things – Just Say NO!

1) A Center of Excellence 2) A Slew of Licenses 3) A Massive Investment Just because “experts” say it, doesn’t mean it’s true. When it comes to launching robotic process automation, or RPA, there’s a lot of misinformation floating around. Like the notion that you need a massive investment to even get your feet wet. …

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Banking CX 101: How to Improve Lending Customer Experience with Standardization and Robotic Process Automation

How process standardization and robots accelerated commercial-lending operations, saving labor while enhancing banking customer experience—a case study. Banks of all stripes and sizes have long labored to optimize back-office operations. At the same time, they strive to improve banking customer experience. Nowhere do these two challenges overlap so strikingly and advantageously as when it comes …

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Improvements from Start-to-Finish

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