Insights from The Lab

Banking Standardization

Category: Banking Standardization

By The Lab Consulting Banking Customer Experience Banking Standardization Banking Transformation Robotic Process Automation in Banking Robotic Process Automation in Credit Unions Robotic Process Automation in Financial Services December 18, 2019
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Banking CX 101: How to Improve Lending Customer Experience with Standardization and Robotic Process Automation

How process standardization and robots accelerated commercial-lending operations, saving labor while enhancing banking customer experience—a case study. Banks of all stripes and sizes have long labored to optimize back-office operations. At the same time, they strive to improve banking customer experience. Nowhere do these two challenges overlap so strikingly and advantageously as when it comes …

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By The Lab Consulting Banking Standardization Robotic Process Automation Robotic Process Automation in Banking Robotic Process Automation in Credit Unions Robotic Process Automation in Financial Services Robotics in Banking RPA Banking Use Cases RPA Case Study RPA for Credit Unions RPA Implementation in Banking RPA in Banking RPA in Banking Industry RPA Use Cases November 30, 2019
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How to implement RPA to automate Regulation D violation letters (and other FIS/Fiserv/Jack Henry core transactions) in banks in just 3 weeks

If you work in banking, you’re familiar with the Federal Reserve’s Regulation D: It sets requirements for banks’ cash reserves. Part of that requirement governs how many withdrawals a bank’s customers can make from their savings accounts in any given month. It’s a regulation that many bank customers are unaware of, and so they often …

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By The Lab Consulting Banking Standardization Business Intelligence in Banking Robotic Process Automation in Banking Standardization April 7, 2019
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How to standardize banking operations in less than 6 months

Case-study learnings for everything from back-office and branch efficiency to advanced analytics and robotic process automation Regional and mid-sized banks have unique competitive challenges. They simply lack the mega resources of the huge national banks, so they can’t outdo those competitors when it comes to things like volumes of ATMs or developing, and updating, the …

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